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    09-14-2008 :: 12:18 am report this post
Posted by:
 jbcarey

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live chat
I have clicked on live chat several times and I keep getting the same disscusion board options. Can someone please help me. I have paid two times and have not been able to use this website! How is this fair!?
    09-14-2008 :: 8:54 am report this post
Posted by:
 Lynda@DDN

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jb, the live chat is working fine...if you are getting the "Discussion Board" topics when you click on it then you are clicking it when the live chat is not available. When the Live Support Chat icon is the color "light blue" then the live tech support is available. When it is "gray" in color then it is closed. We open the live chat during the day at 9:00 a.m. eastern time and close it usually at 6:00 p.m. .....sometimes we even keep it open after 6 when we're staying late in the office.

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